MAJEX

1. Scope of Application

This policy applies to all services provided by MAJEX through our website and mobile application (Android and iOS).

2. Information We Collect

• Personal Data: Full name, ID or residence number (when required), mobile number, email address, pickup and delivery addresses.
• Transaction Data: Order and shipment details, paid amounts, payment methods, invoice and tracking numbers.
• Technical Data: IP address, device type and operating system, in-app usage logs, and cookies.

3. How We Use the Data

We use your data for the following purposes:

• To process orders and provide shipping and delivery services.
• To communicate with you regarding orders or technical support.
• To improve service quality and enhance user experience.
• To comply with legal and regulatory obligations.
• To send notifications or marketing offers with your prior consent.

4. Data Sharing with Third Parties

We may share your data with:

• Logistics and electronic payment service providers for order fulfillment.
• Competent government authorities upon official request or as required by law.
• Authorized marketing partners with your explicit consent.

We do not sell or rent your personal data to any third party.

5. Data Protection and Security

We are committed to implementing technical and organizational measures to protect your data from unauthorized access or use, including encryption and restricted access to authorized personnel only.

6. User Rights

According to Saudi law, you have the right to:

• Access your data and understand how it is processed.
• Request correction or updating of your data.
• Withdraw your consent to data processing.
• Request deletion of your data from our systems (unless retention is legally required).

You may exercise these rights by contacting us at: Info@majex.com.sa

7. Cookies

Our website uses cookies to enhance user experience. You can adjust your browser settings to refuse certain types of cookies, but this may affect some website functionalities.

8. Data Retention

We retain your personal data only for as long as necessary to fulfill the purposes for which it was collected, or as required by applicable laws and regulations.

9. Policy Updates

MAJEX reserves the right to modify this policy from time to time. Users will be notified of any material changes through the website or mobile application.

10. Contact Information